Privacy Policy
Effective Date: 11th July 2025
Last Updated: 11th July 2025
Qumans Private Limited ("Qumans", "we", "us", or "our") respects your privacy and is committed to protecting any personal or company information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and QA services.
Who We Are
Qumans Private Limited is a QA service company registered in India. We provide manual, human-led product testing services to software businesses, primarily SaaS teams.
What We Collect
We only collect the minimum information required to deliver our services effectively. This includes:
Business contact info: Name, email address, job title, company name.
Account & billing details: Payment confirmation, invoices, and plan information (via Razorpay).
Access credentials you provide: e.g., staging URLs, login credentials, documentation. (We do not store these internally.)
Usage logs (website only): IP address, browser type, country, pages visited — for basic analytics.
We do not collect or store any end-user data, sensitive personal data, or client platform information beyond what you voluntarily share for testing purposes.
How We Use Your Data
We use your information solely to:
Provide and improve our QA services.
Manage your account and communicate with you.
Process payments and generate invoices.
Ensure compliance with our Terms of Service and NDAs.
Respond to support, legal, or security issues.
We do not sell, rent, or share your information with third parties for advertising or marketing purposes.
Data Security
We take data protection seriously. Measures include:
All Qumans employees and testers sign NDAs.
Secure password managers for credential handling.
No long-term internal storage of your platform data or credentials.
Client documentation and assets are accessed only during active contracts.
All team access is role-based and monitored.
You are responsible for ensuring access to test environments is secure and appropriate for third-party testing
Client Confidentiality
Cookies & Site Analytics
We use minimal cookies (such as for basic analytics or session handling). No third-party ad tracking or profiling tools are used on our site.
You can disable cookies in your browser settings at any time.
Third-Party Services
We use third-party services such as:
Razorpay – for secure payment processing.
Trello, Linear, Jira, etc. – when you choose to collaborate using your own project management tools.
Your data may be subject to the privacy policies of those tools, which we recommend you review separately.
Data Retention
We retain client data only for as long as necessary to:
Provide our services
Comply with legal or accounting obligations
Settle disputes, if any
Once your engagement ends and after a grace period (e.g., 30 days), we permanently delete any access details or temporary testing credentials.
Your Rights
You may request at any time to:
View the data we hold about you
Correct inaccurate information
Request deletion of stored data
Withdraw consent for communication
To do so, contact us at: hello@getqumans.com
Jurisdiction
This policy is governed by the laws of India. Any disputes related to your data will be handled under Indian jurisdiction, specifically in the courts of Gurugram, India.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact:
Email: hello@getqumans.com
Address: Qumans Private Limited
E-83 Ground Floor, Saket, New Delhi, 110017, India.
